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How to Deal With Someone Who Made a Big Mistake?

To err is human. It’s a fact of life. The reasons for making a big mistake are various and not all of the mistakes are done intentionally. But, what happens if a mistake made by one of your employees causes a major mess-up that will cost your company a fortune? 

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Question added by Maher Mashaal , مدير انتاج , شركة آفاق للتعبئة و التغليف
Date Posted: 2017/05/01
Mohammed Awad
by Mohammed Awad , Regional Supply Chain & Operations Director , Tamakkon Co.

A mistake is a mistake.  It does not have a size big or small.  I would first remember before taking any action that I am a human and I can make mistakes, that will ease the action, the second thing is that I would not look at it as a mistake rather than to look at it as a lack of maybe understanding the problem or lack of problem solving skills.

 

I would listen to him to help him rather than listen to him to punish him.  At the end; we are one team and if he fails I fail.  I will deal with this mistake from a professional point of view and not from a personal anger aspect.. As long as no one died.. things can still be fixed.

Zaferullah Sharief, PMP®
by Zaferullah Sharief, PMP® , Project Manager , Huawei Technologies

Considering the Fact "No one is Perfect in the World" so the mistakes happen and we need to tackle it with patience and proficiently with the team member who did it.  Do not take any negative action against the doer without getting his interpretations and he should be given chance for improvements. 

Lastly, I recommend to document the incidence with the root cause and lesson learned from such mistake and archive it.

Muwaffaq NoufaL
by Muwaffaq NoufaL , Business Executive Manager , CBU Indu. &trade Co

Thanks for the invitation.

My colleague  Mohammed Awad, gave a very excellent point of view.

I support his idea.

wael shahin
by wael shahin , Team Leader Tharwa Team , Al Hilal Bank

if it's not against Code of conduct for the company then he can be reprimanded in a professional way 

Owais Jaffar
by Owais Jaffar , Head of SEO and Social Media , Knowledge Path

It is no use crying over spilt milk or whatever the saying goes. The most important thing is to learn from the mistake. Was the mistake due to an error in judgement? was it due to negligence? was it something that could have been easily avoided? Was it very basic or was it quite complicated? Many more reasoning can be made and the end result should always be "How it can be prevented next time" As for the employee, it depends on what grounds the mistake was made but it is always wise to remember a human can make mistakes and getting past them and coming with up solutions to avoid this is also part of being human.

fouad belaich
by fouad belaich , comtabilité et gestion , coca cola compagny

Hello

big mistake it means no work spirit

you have to declare to the superior to take the decision

Krishna   KHASANIS  PMP
by Krishna KHASANIS PMP , Project Manager-Electrical , Larsen & Toubro Ltd, P T & D (International)

Intentional mistake causing loss or losses to any tangible & intangible assets of the company should not go unpunished. But dealing with unintentional mistake irrespective of the extent of loss caused is left to the management to decide. It is management's prerogative to act or not / or how to act in such circumstances. Thanks for the invitation.

mohammed alwadaani
by mohammed alwadaani , مدير إدارة الموارد البشرية , شركة صناعية كبرى

Peace be upon you If the mistake is affecting the profitability of the company and deliberately is taken the most punishment for it, but if the mistake is unintended, the penalty is taken according to the system and the best way is to correct the error and clarify it and certainly will be a useful lesson for the employee. This is God the conciliator ,,,

kuldeep Baranwal
by kuldeep Baranwal , R&D Specialist - Dairy , National Food Products Company

Big mistake can harm company profile,by termination.

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