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Without great employees, you can never have great customer service. Is this true?

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Question added by Shukri Ibrahim , Administration Officer , Rezayat Company Ltd
Date Posted: 2017/04/17

Yes it is true that great employees make great customer service happen

Ahmed Hegazy
by Ahmed Hegazy , Junior Brand Manager , Caffe Bene

its depends on the manager, who can make the team great, however its TRUE.!!!

zita fuentes
by zita fuentes , Cashier , Al Safa Supermarket

yes this is true i agree not only the employee but also the employer because if we are working in one organization there is a communication and team effort

Andrea Dulatre
by Andrea Dulatre , Head Waitress , Elegancia Hospitality & Facility Management Services

I strongly agree. I always believe that the most important people in the business are the employees. They are the brains and heart of the Company, they run the process of the Management from the start until the end of the day, they take care of the service and their performace more than their peronal health. Being great employee means excellent customer service and that is one very important factor of a successful Company.

Junny Mar Robas
by Junny Mar Robas , Customer Service Specialist , Gourmet Gulf Company

In this industry, it should be team effort so not only with great employees can produce positive result but also great employers/management. 

Samer Bata
by Samer Bata , Certified Trainer , Business Development Center

True, in my opinion, I should consider the employee as asset instead of expenses ...

Noel Seif
by Noel Seif , Restaurant manager , Malak Al Tawouk

yes it is, great employees = great custumor service 

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