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It will give negative feedback from the customers and may affect the company image as well
Well the organization loose many customer bacause one good customer can give you 100 more customers but one bad customer can take 100 customers from you the organization should focus on the customer services. today's time is word of mouth. if any customer is unhappy so it can seriously damage the organization.
Major impact is bad image and in today's technology, it won't take long for it to spread.
Negative affect on the organization
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