How we can evaluate the performance of customer service physically ?

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I am a sales and marketing,customer service representative looking for a job in ...
Posted by:
Racheal Kangethe
13-June-2013

CSE steps

Performance Center Service Continuity Customer Service

Question added by Ali Darwish , Sales Manager , u mark co. electrical & electronics appliances
Date Posted: 2017/03/11

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by MOHAMAD SAYEED , key account executive , Binzagr Foods

It can be evaluated as:

- Quick response to the queries.

- Problem Solving.

- Keep record of services

- Availability of service 24/7

- Trust and Loyalty

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