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When someone says: "Sorry, it's closing time." Does it indicate that he/she works by the clock not by a commitment to customer needs?

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Question added by saleh Abdu , Administrative Officer , Fawaz A Alhokair & Co.
Date Posted: 2017/02/11
EMMANUEL DAIKWO
by EMMANUEL DAIKWO , General manager , Defash pharmacy Ltd.

When somebody says '' sorry'' Its closing time, it means there is no commitment on the part of that employee. The person is just there for the reward he/she is going to get and not for the interest of the company

jose marquez
by jose marquez , Assistant Service Manager , Oman Trading Establishment

Yes..If there is a need of an emergency then it can extend our time as a commitment to our customer service but if possible we must respect the business working hours.

Duncan Robertson
by Duncan Robertson , Strategy Consultant , Duncan Robertson Consultancy

In general, no. 

Sometimes it does, of course.  Sometimes it's just a matter of practicalities, or indeed the law.  Most often I would say it demonstrates a passionate commitment on the part of the employer to not paying overtime.

Steve Otieno
by Steve Otieno , saleman , Kenya Defense Canteen

When he/she says that it is not that he/she is working by the clock and not committed to the customer but following the orders from the above office.

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