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Can you share the confidential information about your customer with your colleagues?

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Question added by Mahmoud Al-Shawish , Key Account Manager , C Telecoms
Date Posted: 2016/08/29
krishna sannidhi
by krishna sannidhi , Scrum Master , Phenom People

We should not share any confidential information about customer to your colleague because it is against  company policy and it will effect your career . 

Akram Naeem
by Akram Naeem , Technical Support , AMSI

confidential information should not be shared with anyone in or outside the organization and this is one of the most important things in SLA in every organization 

Iqbal Sheikh
by Iqbal Sheikh , Accountant , Dotcom Conputers

No can't share the confidential information about my customer to with my colleagues

but not at all

Thomas Remi
by Thomas Remi , Project Manager / Sr.Project Manager / Avp Projects (Building Projects) , Micheln Tires

All confidential Information shall be handled strictly Confidentially, So my answer is "No"

First, it would depend on the contract terms about your client's privacy. Second, it depends on how the confidential information was shared received from the client. Is there any indication that says the information is confidential? If both details above give you the legal right to share the sensitive information with your colleagues, the effects (pros/cons) of sharing this information should be made clear from your company's perspective.

Mahmoud Al-Shawish
by Mahmoud Al-Shawish , Key Account Manager , C Telecoms

This depends on the client would be affected if that's happened or not!

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