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The ability to express and control our own emotions is important, but so is our ability to understand, interpret, and respond to the emotions of others. Imagine a world where you couldn't understand when a friend was feeling sad or when a co-worker was angry. Psychologists refer to this ability as emotional intelligence, and some experts even suggest that it can be more important than IQ. Learn more about exactly what emotional intelligence is, how it works, and how it is measured See more on :(http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm)
Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. It can be divided into ability EI and trait EI. Criticisms have centered on whether EI is a real intelligence and whether it has incremental validity over IQ and the Big Five personality traits.
Emotional inelegance is the awareness of ones emotions and the management of the emotions of others. Its practice varies depending on the place of the application. For example, in Japanese manufacturing world there is no such thing, their success came from the elimination of emotions in the work place, and the elimination of the human factor from the equation as much as possible, and instead they depend entirely on policies, procedures and systems. However in other settings such as social setting, the awareness of your own emotions and the management of the emotions of others may apply; your intelligence, leadership skills, and your knowledge in human psychology field will contribute to the success of the application.
The ability to understand and manage one's own moods and emotions and the moods and emotions of other people.
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