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The hotel is overbooked, but there are three guests with reservations waiting for their rooms. What is the best procedure to deal with this situation?

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Question added by Mahammad Dagustany , Greenlight Expert , UBER
Date Posted: 2016/08/04
Mary Grace Lim
by Mary Grace Lim , Receptionist cum Admin Assistant , Afribridge Trade Exporters DMCC

I will tell them to wait for awhile, then i will check my status rooms then I will give them the best room or VIP Rooms bec the reservation guest are more priorities other than walk in guest.

Ishak Kalloorkkal
by Ishak Kalloorkkal , accountant AND PURCHASER , DAR GIFTS TRADING LLC

The Reservation Guests Are More Priorities

May Sharawy
by May Sharawy , Admin Officer , Noon.com

First I ask them to wait for a while till I check who engaged their rooms and try to fix the over lapping booking.

Ask them to stay at any of the managers private rooms.

omar charmouti
by omar charmouti , الاستقبال , idnoc

If you have a small trading or retail company, then use Tally. It's easy to use in that environment. And it's relatively cheap too. Or you could use QuickBooks, Peachtree, Xero, or other comparable accounting programs.

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