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In quality planning, the project manager defines and codifies the standards the project will be required to meet to be successful, and how those standards will be achieved and confirmed. Managers consider quality planning in conjunction with the rest of the project planning because it influences costs, scheduling and other factors. Without strong quality planning, a project carries an increased risk that the client won't be satisfied with the results.
Quality planning determines the scope of what’s going to be measured, what metrics will determine whether the project is successful, and how those will be satisfied, from beginning to end.
A quality plan should detail not only what the benchmarks are, but who’s responsible for meeting them and which stakeholder has the authority to confirm standards are being met. This accountability helps mitigate the risks that a project won’t satisfy the client, finish on budget or stick to the schedule.
A central reason for quality planning is its impact on costs. Conducting a cost-benefit analysis determines how much each incremental improvement affects the bottom line, so an informed decision can be made when separating must-haves from nice-to-haves in project design.
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The benefits of quality management plan to a project are :
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