What is Business Process Management (BPM)?

BPM is a way of looking at and then controlling the processes that are present in an organization. It is an effective methodology to use in times of crisis to make certain that the processes are efficient and effective, as this will result in a better and more cost efficient organization. The term business process management covers how we study, identify, change, and monitor business processes to ensure they run smoothly and can be improved over time. Often framed in terms of the daily flow of work – and yes, “workflow” generally does fit under the process improvement umbrella – it is an important piece of the access and use puzzle since no or poor process really degrades your ability to get at and leverage information.BPM is best thought of as a business practice, encompassing techniques and structured methods. It is not a technology, though there are technologies on the market that carry the descriptor because of what they enable: namely, identifying and modifying existing processes so they align with a desired, presumably improved, future state of affairs. It is about formalizing and institutionalizing better ways for work to get done.

A business process is a series of activities or tasks that produce a specific outcome. For instance, the process of filling a customer order involves several related tasks. In many companies, business processes are informal and undefined. This often creates inefficiencies and bottlenecks when there is confusion as to employee responsibilities and company procedures. While Business Process Management ( BPM ) is a holistic, top-down management approach that focuses on optimizing business operations to maximize customer satisfaction. With its strong emphasis on continuous process improvement, BPM gives firms the flexibility to quickly respond to changes in the competitive landscape. It involves organizing the business around clearly defined and documented processes and managing process lifecycles.

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Many great answers here , I support the answer given by Mrs. Ghada

BPM is a holistic mgt approach of aligning an organisation's business processes with the neefs & wants of clients.

BPM uses a systematic approach in an attempt to continuously improve business effectiveness & efficiency while striving for innovations, flexibility & integration with technology.

Business Process Management is the ability to understand customer needs structures and to combine this understanding with knowledge capital and costs to create economic value. It is the ability to combine creative way, the needs and resources to produce, using the capital costs and the energy to boot the business.

There are four basic functions of business management, that reflect the phases of the business cycles. Those are:

•  Development
•  Marketing
•  Production
•  Administration (Management)

 Thanks for the invitation, I  agree with your answer