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Cost of quality includes: -?

 

A. Cost of all work to build a product or service that conforms to the requirements

B. Training programs

C. Cost of all work resulting from nonconformance to the requirements

D. a and b

E. all of the above

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Question added by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date Posted: 2016/06/18

Answer E seems to be the closest answer.

Thanks for invitation -

With the choice E. all of the above-

Its mean All operational costs include since the beginning of production and even marketing with all experiments (active and inactive).

Waleed Elbasyouni PMP®
by Waleed Elbasyouni PMP® , Senior Project Control Engineer , azmeel contracting company

E. all of the above 

Cost of  conforms and Cost of nonconformance and Training programs 

 

E. all of the above

thanks for invitation

Krishna   KHASANIS  PMP
by Krishna KHASANIS PMP , Project Manager-Electrical , Larsen & Toubro Ltd, P T & D (International)

Cost of Quality means the total cost expected & worked out to meet Project or Service or Product quality. It comprises A ) Appraisal Costs ; B )  Prevention Costs;  C ) Failure Costs which includes both Internal & External Costs .  

Alaa Mohamed Abdallah
by Alaa Mohamed Abdallah , Plant Manger , IEC (ALDAWLIA) iec-egypt.com

E

Cost of quality = cost of good quality + cost of bad quality

cost of good quality = training + awareness+ product approval documentations +.....

cost of bad quality = rework cost + scrap cost+ complaint cost +....

Ramzi SAMRI
by Ramzi SAMRI , Industrial engineer , Institut für Betriebliche Bildungsforschung Berlin (IBBF)

Thanks, E is the suitable answer.

Sathish Prabhu.V
by Sathish Prabhu.V , Manager - Operations & Process Improvement , Revolution Valves

All costs including training comes under cost of quality hence right answer is option E - All of above

Uday Wani
by Uday Wani , Senior Project Engineer , Daleel Petroleum LLC*

COQ is mainly dived into 2 parts

Cost of Conformance and Cost of Non-conformance

sardar mardookhy
by sardar mardookhy , PMP certified Project manager , MCCI

E. all of the above

thanks,..

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