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performance indicators in an organization help to measure the business process towards achieving their goals. in addition, it helps to get a clear image of the overall business situation and performance. Therefore, it helps to improve the performance of the business and to be more successful. These crucial aspects can help the business to provide a vital decision making information. Furthermore, KPI can promote an atmosphere of learning in an organization.
1-Help to develop the employees based on their area of weakness
2-Could be an important factor in the organizational planning based on people capability so, could be considered as a part of strategic planning .
3-Discover the talented employees who could hold more responsibility in the future.
4-According to the exchange theory, employees expecting to be rewarded for their effort fairly and the performance indicators will be a faire base to differentiate between them fairly.
5-Could be a motive for better performance.
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