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Can you explain the problems that you might encounter implementing a system of bench-marking?

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Question added by Frank Mwansa , ACCOUNTING LECTURER , FREELANCER
Date Posted: 2016/06/01
SHAHZAD Yaqoob
by SHAHZAD Yaqoob , SENIOR ACCOUNTANT , ABDULLAH H AL SHUWAYER

 

 

Change affects every business at some point. They may range from minor staff restructuring to merging or acquiring another company. While the changes may be necessary for the future of the company, you are likely to face certain barriers and challenges. Anticipating these roadblocks helps you avoid them before they become major issues in the change implementation.

Planning

Without step-by-step planning, change in an organization is likely to fall apart or cause more problems than benefits. You need to understand exactly what changes will take place and how those changes will occur. For example, if you're transitioning to a new content management system, you'll need to know if the new system is compatible with the old system, how you will transition the old information to the new system and if there will be limited access during the transition. You also need to assign roles to individuals who are responsible for the change so all duties are covered. The time line for the change is also a key component. You need to plan for downtime or difficulties in completing regular work tasks while the change occurs.

Lack of Consensus

If you fail to get everyone on board with the corporate changes, you are likely to face barriers during the process. The decision to implement changes should come from the top level of the organization. All management level staff needs to be on board and able to deal with the changes or you may face dissension within the staff. You may not have everyone on board right from the beginning. Showing managers how the changes will affect the company and the steps for implementing the changes helps get them on board if they initially have reservations.

Communication

Failing to communicate with all employees invites rumors and fear into the workplace, particularly if you're facing major changes, such as downsizing or a merger. Employees want to know what's going on, whether it is positive or negative news. The feeling of uncertainty when management doesn't communicate disrupts work and makes employees feel as if they aren't a part of the decision. Keep employees updated regularly about the plans and progress toward the change implementation. Involve all employees as much as possible through meetings or brainstorming sessions to help during the planning phase.

Employee Resistance

In some cases, employees resist change. They become comfortable with the way the business is run. They know the expectations and their role within the company. When a major change disrupts their familiarity, some employees become upset. They don't want to relearn their jobs or change the way they do things. Supporting your employees and providing training for any new responsibilities can help ease the transition.

Chris Mbilitem
by Chris Mbilitem , B2B Sales Executive (Business To Business) , – Konga Online/Offline Ltd Port-Harcourt Office River State Nigeria.

Some of the problems one can encounter in implementing a system of Benchmarking are like to be 1.finding suitable partners 2.difficulties in comparing data (50% of organisations found this)

3.resource constraints (time, finance and expertise)

4.staff resistance

Frank Mwansa
by Frank Mwansa , ACCOUNTING LECTURER , FREELANCER

Problems

1.It implies there is one best way of doing business.

2.The benchmark may be yesterday's solution to tomorrow's problem.

3.It depends on accurate information about comparator companies

4. It is a catching up exercise rather than the development of anything distinctive.

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