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Part way through the project, one of the stakeholders approached you with a vexing problem. There was...

 

an issue with one of the components delivered in the project, however whenever the technical team tried to solve the problem, it kept coming back.. As the project manager, you instructed the stakeholder that what was needed here was some form of root cause analysis. What is the best of the quality control tools to use in this situation?

a. Ishikawa diagram

b. statistical sampling

c. Pareto chart

d. scatter diagram

 

Quality Management Project Management Quality
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Question added by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date Posted: 2016/05/22
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Muhammad Farooq
by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

A – The Ishikawa diagram is designed to surface core issues through a root cause analysis proces

Sathish Prabhu.V
by Sathish Prabhu.V , Manager - Operations & Process Improvement , Revolution Valves

Ishikawa or Cause and effect diagram holds good for finding out root cause for a probem.

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