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How do you keep your existing clients happy?

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Question added by Rami Al-Mana'a , Medical Transcription , Dr. Suliman Fakeeh Hospital
Date Posted: 2016/05/18

Thanks for the invitation

 

 

Customer retention is an essential part of a service business model because existing customers are easier to upsell and more profitable than constantly acquiring new customers while having a high turnover

 

Call your clients regularly

Create valuable content

Become an authority in your field

Reply to your emails promptly

Be decisive

Value your client's point-of-view

Add a personal touch

Be realistic and do not over promise

Identifying opportunities proactively

Be clear and transparent

 

 

 

 

 

 

Ghada Eweda
by Ghada Eweda , Medical sales hospital representative , Pfizer pharmaceutical Plc.

Repeated question and therafter more of excellent and creative answers. Nothing to add...thanks

georgei assi
by georgei assi , مدير حسابات , المجموعة السورية

1) Ask your customers what they want and the abundance of them time and time again.

2) Reduce the promises and more performance where customers expect you to relate to your.

3) Let your answer is always yes to the customer whenever a service request.

4) Push the staff who provide the service as if they were partners for you.

5) showed respect for people and be nice because that leads to success.

6) Follow the Japanese or her good looks and methods in line with the environment.

There is no doubt that the head start to success and excellence in customer service has earned it the Japanese undisputed most important thing succeeded by the Japanese is to know the client

Or knowledge of the client's needs Vtjd corporate officers Alaapianih for any occasion or meeting trying hard to identify the social situation and customs in the communities and then find them then write down what they received information from the understanding that work trying to figure out the needs of the customer.

 

 

مها شرف
by مها شرف , معلمة لغة عربية , وزارة التربية السورية

 I agree with M's Suhair answers, thanks for the invitation. .

Sidrah Nadeem
by Sidrah Nadeem , Global Marketing Manager , Hill+Knowlton Strategies

  1. By inquiring
  2. Amending mistakes
  3. Engaging with existing clients

Omar Saad Ibrahem Alhamadani
by Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

I support the answer given by Mrs. Suhair

Yosef Abdalsalam Mohammed
by Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture

by Creating a form to get what customers like, and improve the work procedures to keep them happy

ghazi Almahadeen
by ghazi Almahadeen , Project Facilitator , Jordan River Foundation

thanks invite. .............Support answer Mr Georgia 

sumaiya khandoker
by sumaiya khandoker , senior beauty expert , Zahra beauty care

By handling them politely and keep up my work stranded with a good maintenance.

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