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There is a lot of focus on Quantitative metrics while discussing about Retrospective ceremony like Velocity, Burndown charts etc.. But I believe, Agile philosophy is more about people than processes, hence Qualitative metrics should be also included in the metrics to measure health and progress of a scrum team. Qualitative metrics may be intangible but could always be measured subjectively.. Here are few Qualitative metrics I do as a ScrumMaster:
1. Ask team members to write about sprint on Post-Its... identify a pattern in the retrospection and take corrective actions
2. Rate the sprint in a scale of 1 to 5... discuss and identify ways to improve the rating for future sprints
3. Open Appreciation board, where team member could recognize others who were supportive and helpful... More the recognitions...better the health of the project...
Depending on the project but I would like to see:
When we say data, it means information.and for retrospective we need transparent information which include : 1) Verify outcome against Acceptance criteria 2) Instant feedback on out come from stockholders in review meeting or soon after meeting. 3) Burnt charts which show where team perform well and where it faced problems its analysed details.4) Maintained Impediment List which show actual hurdles manual, technical, unexpected during sprint.
Set the stage, gather data, generate insight, actions. What could have been done better, what should we do more of and what should we start doing.
Couple of things can do in term of process and stakeholders
Things to start doing
Things to stop doing
Point out issues and take suggestions to improve or resolve them
What went well with regards to people, relationships, process and tools
Potential Improvements
Plan for Implementing Improvements
What goes well
What went wrong
Area of improvement
Burn down Chart
Team velocity
Team Velocity
Sprint burndown
Completed stories vs Committed stories
How many defects during develpment?
Scrum Team shall discusson following four points:
What went well
What did went well (discuss in details about the reason, how to overcome the issue etc., time to implement)
New Idea (any new idea which can improve the way of working in Sprint, time to implement)
Appreciation (Appriciation to the team members who did a great job in sprint or helped others to achieve the tasks)
Burndown Chart, Customized Sprint dashboard.
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