What represents a drop in customer loyalty?

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What is the difference between Customer Satisfaction and Customer Loyalty?
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Ibrahim Hussein Mayaleh
15-July-2014

Sales Representatives Customer Service Customer Loyalty Customer Analytics Sales

Question added by Nadjib RABAHI , Freelancer , My own account
Date Posted: 2016/04/22

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2 Answers

by ADEL ACHOUR , مدير مبيعات , SARL TUDOR ALGERIE

loss of confidence in the representative or loss of confidence in the productThere is less price for the same productPoor after-sales service

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Omar Saad Ibrahem Alhamadani

by Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

Decreasing in your company sales.
Low in Profits.
No Demands.

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