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Each company looks for a different mix of skills and experience depending on the business it's in. Yet it's no longer enough to be a functional expert. To complement these unique core competencies, there are certain soft skills in the workplace every company looks for in a potential hire.
"Soft skills" refer to a cluster of personal qualities, habits, attitudes and social graces that make someone a good employee and compatible to work with. Companies value soft skills in the workplace because research suggests and experience shows that they can be just as important an indicator of job performance as hard skills.
Some of the most common soft skills in the workplace employers are looking for and will be assessing you on include:
STRONG WORK ETHIC is the first great soft skills in the workplace
Are you motivated and dedicated to getting the job done, no matter what? Will you be conscientious and do your best work?
Developing a good work ethic begins during the educational process. As you go to school for an education to further your career, you can build a good work ethic through your study habits. If you are working while you attend school, this is another way to develop a good work ethic and learn multi-tasking before you enter your career of choice. Distance learning opportunities give you the chance to develop your own work ethic because they are self-motivated and flexible.
Resolve yourself that work is exactly what the name implies. Although you may enjoy your work and even find it fun, it is still work and you need to approach it with a positive attitude and have outstanding ethics.
To practice developing your own work ethic, explore distance-learning opportunities. Distance learning requires you to develop your own curriculum and be self-motivated which help you to learn great work habits you can take into the professional arena.
Get a part-time job while you are attending distance learning courses. Juggling your education and a part-time job will prepare you for a busy work world that insists on multi-tasking.
Having a part-time job and paying toward your distance-learning expenses also give you valuable experience with budgeting and handling money, which is essential in the working world.
Write down your most successful approaches to distance learning school assignments and your job. By writing down little techniques that helped you juggle your academic life, you can refer to this journal when you are employed in your career of choice to see what worked for you during stressful times in the past.
POSITIVE ATTITUDE is the second great soft skills in the workplace
Are you optimistic and upbeat? Will you generate good energy and good will?
A positive attitude in the workplace can help you whether you own your own business, work as an employee, or manage others within a business environment. You’ll enjoy your work more and achieve your workplace or business related goals more easily and faster.
Cynicism and sarcasm are widely prevalent in today’s workplace, and both can bring you and your coworkers down quickly. While you may not be able to control the mood of the entire workplace, you are always in control of your own attitude each day. Use these ten tips for developing a positive attitude in the workplace:
Gratitude – Be appreciative of everyone who does a good job and gets things done on time. Be especially appreciative of those who go above and beyond what they’re required to do. Appreciation feels good for both the giver and the receiver. See my page on gratitude for more information.
Celebrate the Victories - For some reason, many people tend to focus on everything they don’t like and that’s going wrong. Try instead to focus your attention on things that are going well by taking time often to celebrate the victories at work. Reward yourself or praise another individual for a job well done. If you’re part of a team that does something successfully, arrange a get-together to celebrate it. If you’re a manager, send frequent notes out to your staff outlining things that are going well for the company.
Turn Problems Into Opportunities – If problems are encountered, don’t just focus on them. Instead, change your focus by asking yourself or your team, “How can we solve this issue, and what can we learn from it?” Every problem, or challenge, is an opportunity to learn and grow. Don’t wallow in the issue; focus on the potential to become better instead.
Keep Healthy and Well Rested – It’s tough to have a positive attitude when you’re feeling run down and tired. Make sure you’re getting enough sleep, eating lots of fresh fruits and vegetables, drinking enough water, and getting regular exercise. This may all sound time-consuming, but you’ll end up having much more energy and focus and you’ll actually be able to get more done in less time. You’ll also feel much better mentally, which will help you maintain that positive attitude.
Smile – Force yourself to smile, even if you don’t feel like it. A smile will actually shift how you feel internally. And when others see you smiling, they feel better as well.
The “No Complaining” Policy – No one likes a complainer. If you’re a manager, tell your team that you would like them to not come to you with an issue unless they have a proposed solution to go with it. If you report to someone else, refrain from whining to them. Instead, go to your boss and explain that you have a challenge and would like to offer a way to solve it. This both minimizes complaining and turns the focus away from the issue and to possible solutions instead, thereby maintaining a constructive work environment.
The Win–Win Policy – Make it your own personal philosophy or make it a requirement in your workplace that each agreement reached must be win–win. Agreements and negotiations must never favor one party. There is always a way to make agreements positive for both parties involved. Ask “What would be good for you?”Once they and you have answered that question, do your best to work out a solution that implements as any many of the good ideas for both sides as possible.
Put People Into Positions that Use Their Strengths– What better way for people to enjoy their job than to have them doing things they’re good at and that they enjoy. People will be more motivated and get better results when they enjoy what they do. Some people like crunching numbers: get them to work on the spreadsheets that need to be done. Others like talking to people: maybe they would like working in customer service. Some people are natural problem solvers: put their skills to use. If you play on people’s strengths, you’ll see a dramatic shift toward a positive attitude in the workplace.
Trust Others and Evaluate People Based on Their Results– If you are a manager, trust your people to do the jobs they were hired for. If you give people the authority to do their jobs, you will get amazing results, much better than if you hover over them. Tell your people what you want them to achieve, and then let them go do it. When you trust them to do it well, they will want to honor that trust. Most people will do the best they can to live up to the confidence you’re placing in them, and they will appreciate you for it. There might be the occasional person who takes advantage of this policy, but their attitude will show itself quite quickly.
Focus on What You Enjoy. Improve the Things You Don’t Enjoy– Make a list of the things you enjoy about your job and your workplace. Make it a point to review this list often as a reminder that there are good things about your workplace. For the things you don’t enjoy, ask yourself how you could make them tolerable. Could you do them at a different time, in a different location, maybe with some music going? Can you speak to your manager about them, and offer a possible solution? Can you see anything good about them? If so, focus on that instead. Do whatever you can think of that might make those tedious tasks more enjoyable. Keep challenging yourself with the question of how you can make things better until you feel a noticeable difference in your attitude toward those tasks.
GOOD COMMUNICATION SKILLS is the third great soft skills in the workplace
Are you both verbally articulate and a good listener? Can you make your case and express your needs in a way that builds bridges with colleagues, customers and vendors?
It is well-known that before you come to work, you have to leave your informal self back home. In the office, you're an employee, someone who's supposed to go about his work in a professional manner. There is a way to talk to your superiors, to your peers and your subordinates. This mode of communication is known as workplace communication and is typically formal and to the point. Important skills include:
Courteousness: A person should always be courteous while speaking to anyone in the workplace, whether senior or junior. One should not speak disparagingly with juniors, while speaking in a laudatory way with seniors. Courteousness should be maintained in the workplace irrespective of rank.
Precision: You're not supposed to sit and chat in the workplace. Workplace communication facilitates necessity and should be completed as quickly as possible. It mostly consists of delegating tasks and reporting results. So keep it short.
Language: One should never use any slang terms while at work. Business communication should be crisp and clear so that everyone understands what you're saying. Slang terms bring in the eventuality of misunderstanding and also look unprofessional. So one should avoid using slang in office.
Low Speaking Volume: One comes across so many loud-talkers. Perhaps they are naturally so or do so deliberately to drive some point across. But speaking loudly is disturbing to other people around you hence, a low speaking volume should be maintained.
Clarity: It is also essential to ensure that the person you are speaking with has completely understood what you have to say. Hence, one should speak very slowly and clearly. If you have a strong ethnic accent, you should make sure that you talk slowly so that the other person gets what you have to say. It is always good to ask, "have you understood?" just in case someone doesn't get what you have to say.
Listen to Others: Most people think of effective communication as a one-way thing. But it is very important to also be a good listener and not just a good talker. Others too often have something to say or to contribute to a discussion hence, listening too, is one of the effective communication skills at work.
Posture and Body Language: They say actions speak louder than words and the same can be considered to be true at the workplace. The body has a language of its own too, and at the workplace, the body ought to be courteous. There are simple things to keep in mind, whether it is wishing everyone 'good morning' at work, or having a courteous smile on your face, being well-dressed in office or sitting erect when someone is talking to you.
TIME MANAGEMENT ABILITIES is the fourth great soft skills in the workplace
Do you know how to prioritize tasks and work on a number of different projects at once? Will you use your time on the job wisely?
Time management is a set of principles, practices, skills, tools, and systems working together to help you get more value out of your time with the aim of improving the quality of your life.
The important point is that time management is not necessarily about getting lots of stuff done, because much more important than that is making sure that you are working on the right things, the things that truly need to be done. Smart time managers know that there is much more to do than anyone could possibly accomplish. So instead of trying to do it all, smart time managers are very picky about how they spend their time.
PROBLEM-SOLVING SKILLS is the fifth great soft skills in the workplace
Are you resourceful and able to creatively solve problems that will inevitably arise? Will you take ownership of problems or leave them for someone else?
People tend to do three things when faced with a problem: they get afraid or uncomfortable and wish it would go away; they feel that they have to come up with an answer and it has to be the right answer; and they look for someone to blame. Being faced with a problem becomes a problem. And that's a problem because, in fact, there are always going to be problems!
There are two important things to remember about problems and conflicts: they happen all the time and they are opportunities to improve the system and the relationships. They are actually providing us with information that we can use to fix what needs fixing and do a better job.
ACTING AS A TEAM PLAYER is the sixth great soft skills in the workplace
Will you work well in groups and teams? Will you be cooperative and take a leadership role when appropriate?
If you were choosing team members for a business team in your organization, who would the best team players be? Assuming that people have the right technical skills for the work to be done, what other factors would you use to select your team members?
Teams need strong team players to perform well. But what defines such people? Here is a short list of qualities of an effective team player:
Demonstrates reliability
Communicates constructively
Listens actively
Functions as an active participant
Shares openly and willingly
Cooperates and pitches in to help
Exhibits flexibility
Shows commitment to the team
Work as a problem solver
Treats others in a respectful and supportive manner
SELF-CONFIDENCE is the seventh great soft skills in the workplace
Do you truly believe you can do the job? Will you project a sense of calm and inspire confidence in others? Will you have the courage to ask questions that need to be asked and to freely contribute your ideas?
Confidence is a vital aspect of our day-to-day lives and is especially important in the workplace. Unfortunately, not everyone was born with "built-in" self confidence. In fact, many of us had to work hard to achieve some semblance of confidence. People with low confidence and self-esteem often feel unappreciated and find it hard to succeed. The good thing is that it can be achieved with time and effort.
Confidence is a mixture of courage, strength and the ability to pick yourself up when something fails. Five ways in which you can improve your self confidence are:
Take pride in what you have achieved. Keep a log book or a diary and jot down all the achievements you have made. Perhaps you have closed a successful sales deal or have been recently promoted. Take note of praises and words of encouragement from your superior. For days when you feel down and demoted, flip through the pages and re-read some of your successes. They are a constant reminder that you can do it and are able to achieve more if you set your heart to it.
Be a go-getter. Set realistic goals for yourself and stick to it. Say "I will complete this project in two weeks" and not "I think I can complete it in a two weeks." If you make a strong reinforcement to the statement, chances are your brain will register and you will be able to meet the deadline. Also, try to set goals that will highlight your strengths and minimize your weaknesses.
Receive a compliment graciously. It is a natural instinct to be overly humble when someone compliments you. Don't be. Acknowledge that you deserve the compliment because you have worked hard for it. Smile and say "Thank you. It was really nice of you to notice my work. I'm very proud of it as well." and not "Oh, it was nothing. Anyone could have done it." The former shows that you are capable of handling tough projects while the latter says that you are a pessimist, plus it also gives the impression that your job is an easy-peasy one!
Positive self-talk. At this point, you have to start managing what goes in and out of your brain. Yes, you might have had a terrible experience at your last job and it has sucked out all of your self esteem and confidence. It is now time to let go and move on. Eliminate all negative self-talk and replace them with positive ones. One good tip is to stick colorful pictures on your wall, in your car, or any other places that are convenient to you. Stick a smiley face to remind you to smile. Put phrases of encouragement and frame them up.
Celebrate. Last but not least, celebrate to rejoice in the fact you have worked diligently to bring your self- confidence to another level. Allow yourself some fun. After this, stretch yourself a little bit more. Make your goals bigger and challenge yourself more. Take it one step at a time at a pace that's comfortable to you. Some people take three months; others may take up to six months or more. You will slowly notice a difference in yourself.
FLEXIBILITY/ADAPTABILITY is the eighth great soft skill in the workplace
Are you able to adapt to new situations and challenges? Will you embrace change and be open to new ideas?
The only constant you can be sure of at work is change. Companies don't change, people do. When you develop the skills to change, you can not only move faster than ever before, but your ability to change can also turn into a competitive advantage. Adaptability skills are the positive traits you bring to the job, such as flexibility, reliability or patience.
Sandra Naiman, author of "The High Achiever's Secret Codebook," reveals unwritten rules for being successful at work. According to her, embracing and implementing change are keys to being a valuable and valued employee. To respond positively to change, despite being fearful of it or resistant to it, Naiman suggests the following strategies:
Define and acknowledge what is over and what is not. Honor those feelings of loss. Face them and do not deny any emotions that might surface. At the same time, identify what is not changing.
Look for the pony. Naiman recalls the joke about the quintessential optimist who jumps into a pile of manure, certain that there must be a pony in there somewhere. "No matter how tumultuous the change, there are opportunities available if people are open to looking for them," she says. "Identify the positives for yourself and the company, and then set your focus on them."
Jump on the bandwagon early. Once change is inevitable, people can choose to accept it or actively resist. "Whatever they choose, the change will take place. Those who engage sooner, rather than later, will be noticed and remembered, and so will those who go kicking and screaming," Naiman cautions.
Acquire new skills and knowledge that change necessitates. Be clear about what you need to learn in order to implement the change and take the initiative to do so. Read, take classes and seek opportunities to learn on the job.
Share with colleagues why the sudden change presents opportunities. Support peers by exploring with them ways that they can benefit from the change and help them take advantage of potential opportunities. They will appreciate your efforts, as will management.
For me, the most important is the attitude. That's why we say "hire attitude, train skills". Thank you.
Six soft skills that every employer looks for are
Communication skills
Teamwork and collaboration
Adaptability
Problem solving
Critical observation
Conflict resolution
Keep your EGO outside the office when you are at work. Company hire your time , dedication , not your EGO.
Dedication, loyalty are expensive skills, those are not carrying by every one.
Great answers posted here. I would just add Flexibility and Adaptability. It you have all the mentioned skills and you lack those two, you will have a very hard time. You need to be flexible enough to face all kind of unexpected situations and adapt to them.
~ Positive work ethic.
~ Good attitude.
~ Desire to learn and be trained.
GOOD COMMUNICATION WITH IN TEAM AND OUR CIENTS, HONESTY , DEDICATION
communication skills, Adaptability, Probems solving, Critical Observation, Collaborate with operation team to solve problems
most important is the attitude. That's why we say "hire attitude, train skills
communication skills, a positive attitude and the ability to work in a team
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