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Give them pamphlets the last banking servicesExplain the services and facilities of the new presentationsShowing facilities for our services to customers in the NBACommunicate with customers to offer new services
In Today's Competitive world its very important to fully Equip our teams with Knowledge and ensuring need based selling to client .As one Happy and contend customer can turn out to be a strong brand manager for us .
To ensure it will do below stated things
1.Product and its Features
2.Target Customer Profile
3.Comparison with Products
4.Mock Sales
The primary requirement is to have a thorough product knowledge. Secondly one should posses good market knowledge. Information about competitors & competitive products / services is also very vital. In addition, the seller should always posses a positive attitude of customer service & be willing to accept challenges.
The following diagram basically outlines the sales process.
Colleagues should to informed about these points:
1) Know your product well.
2) High light the USP(Unique Selling Proposition) of the product.
3) Explain the customers how they will be benefited from the product.
4) Tell how important it is for the product to be sold to the colleagues.
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