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How can I answer the questions "tell me about a sales experience that demonstrates your work ethic"" while in an interview for a sales representative agent position?

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Question added by Sarah Ali , Senior Evaluation Specialist , United Nations
Date Posted: 2016/02/29
Sheheryar Ahmad
by Sheheryar Ahmad , Recruiter III , Amazon Web Services

Its a behavior based interview question. You need to talk about your previous or current job achievement followed by real examples. For above question you can simply talk about your sales management and people management skills. Do give practical examples. 

Zain Khater
by Zain Khater , Project Supervisor – StartUp Project , Injaz

Work ethics related to sales experience pertain to a person's attitudes, feelings and beliefs about work. The state of a person's work ethic determines how that person relates to occupational responsibilities such as goal-setting, hard-working accountability, task completion, autonomy, reliability, cooperation, communication, honesty, effort, timeliness, determination, leadership, volunteerism and dedication. A strong sales experience that is related to work ethic - one that encompasses a positive and productive approach to work - is favored in the work force. For that reason, it is not uncommon for employers to ask prospective employees questions regarding their work ethic, related to their sales experience. Because work ethic is a complex and individualistic subject, it is important that you put careful consideration into your own work philosophy so that you can best express yourself when the need arises.

Answering Questions About Your Work Ethic

1. Prepare to be asked questions about your work ethic and how it’s related to your sales experience. Other questions related to this might be about your attitude towards your current job, job performance, ability to work with others, skill sets, etc.

·         Questions about your work ethic might not be phrased exactly as "describe your work ethic" or “Tell me about a sales experience that demonstrates your work ethic?"

·         Similar questions might include: "How would you describe yourself?", "How do you feel about working in a team?", "How do you feel about training and learning new skill sets?"

 

2. Provide an honest answer that implies a strong work ethic and related to your sales experience. Choose characteristics of your attitude, feelings and beliefs about work to give an answer that is true to you, and that presents your work philosophy in the best light.

·         For example, you may state that you approach work with dedication because you believe in doing your best, and when you do your best you feel accomplished and satisfied.

·         You might also say that you also do your best to make sure you enjoy your work, and that helps you to complete tasks with enthusiasm.

·         Stress that you see jobs as a continual learning experience and that you will always seek new training and workshops that will allow you to further your skills and contribute to your workplace in new, innovative ways. Employers will look for individuals who want to advance their own knowledge about their job and contribute new insights to their team.

 

3. Use real-life examples to support your answer from your work experience. Consider situations you have been in that exemplify the work ethics you claim to have.

·         For example, if you say you place a high priority on honesty, cite a scenario in your life where you were especially honest in the face of difficult circumstances.

·         If you claim to work well with others, describe a group project that you successfully contributed to.

4. Describe a difficult scenario at your last job, and how you worked to solve it, highlighting your work ethics that are related to your sales experience. Describe how you successfully troubleshooted and worked with others to come to a solution.

·         Use concrete examples. You might say something along the lines of "A client was having a problem with their account and they were very upset and angry. I was able to maintain being very calm and understanding while I worked to resolve the issue. I had to work directly with my manager to come up with a solution that addressed the clients and company needs at the same time. In the end, the client was happy with the solution and how I worked effectively with my team."

 

د Waleed
by د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

In addition to the answers, I would like to add that in such interview question you should demonstrate how you have used your work ethic during sales activity. And for example you can explain a situation where you were honest with the customers in delivering the products (quantity & Quality) at time and as required, despite the customers was not there !

 

Thank You

ali mohamed osman
by ali mohamed osman , محاسب , مجموعة شركات معاوية البرير

You must be honest in your dealings with people at work if Wi deal of my life and we must deal with the situations with tact and expertise always let the customer feels he's right to deal with him according to this theory

Your work ethic is how you deal with a sales problem right from the word go till you have finally closed the deal. So start by knowing everything about your product & also who are the competitors & what they are offering. Secondly get to know everything about your client including his likes dislikes etc, language if he is from a different nationality. Listen to him as though he is the most interesting person you have met. A professional equation & importantly mutual trust needs to be established. you must be prepared to negotiate & be flexible. Once the deal is finalised ,make sure you follow up & close the deal.

hello sir.... sir first we must have patience .... currently am working as a medical representative...in this field there must have a patience towards time...longtime waiting is must to meet the doctors...we should talk the DOCTORS with a smile..a smile gives a person a possitive mind ....we should join the work on time.... as a medical representative...work should be on time....if lated for joining a work then the meeting with the DOCTORS cant attend...so..always receive a customer with good smile.....and must have ability to do the work on time..... and must have patience to listening a customer wants .....

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

I fully agree with the answers been added by EXPERTS...............Thanks.

for sales representative firsr u have keep on mind ur not doing a sale to the customer ....ur giving good quality product to the costomer u have expain to the costomer our product Quality benifts and u have not selling ur giving good suggestion to the customer

Ahmed Mohamed Ayesh Sarkhi
by Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

you can explain without ur special techniques and real no.

 

Ehab Zaki I Certified HRBP
by Ehab Zaki I Certified HRBP , Senior HR Officer /HRBP , Mezzan Holding Group

Sales representative position is an important because he is the one  who selling the product of the company so that's mean he supposed to be motivated,  hard working, smart, make a good relationships between the customers , if the interviewer asked you this question you supposed to provide to him a real problem happened with you before at the work and how you solved it by the proper way without any mistakes, also you can explain to him how the business ethics is important to the sales representative because he is the one who supposed to make a great relationships also because he carries the name of the company in the market ,  you can talk about the target you achieved before , and how can you solve the problems without losing the customer 

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