What is the importance of attitude in Customer Service? Which attitudes are these?

Question added by Deleted user
Date Posted: 2015/12/03

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by Anna Izabela Nagnajewicz , Customer Success Manager , Micro Focus

Positive Attitude is essential in Customer Service

..however being courteous, good manners and kindness can be also useful outside the work ;)

by Turky Shuraim , Project Manager , Business Solution Providers

Absorption of anger, provide different options, maintain the clients satisfactions

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