How do you deal with critical customer?

Deals with customer very politly

Question added by Rock Zone , PAKISTAN , AL MANSI
Date Posted: 2015/12/01

Upvote (0) Views (4) Followers (1) Answers (1) Report Question

by Abdul Wasay Zafar , Assistant Engineer , Amreli steels Limited

1) Listen the customer in calm mood.

2) Try to understand his/her point of view

3) Remain firm.

4) Acknowledge his/her point of view

5) Answer accordingly

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