Understand the customer Retain customers through better customer experience Attract new customers Win new clients and contracts Increase profitably Decrease customer management costs

What is CRM process?

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Posted by:
Fida Abo Alrob
06-April-2014

PeopleSoft CRM Client Relationship Management CRM

Question added by mahsa n
Date Posted: 2015/10/31

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by Soaad Abdullah Alshahrani , مسؤول موارد بشرية , شركة الجيل القادم

Understand the customer
Retain customers through better customer experience
Attract new customers
Win new clients and contracts
Increase profitably
Decrease customer management costs

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