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How we can be a good guest service agent?

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Question added by samia sajjad
Date Posted: 2015/10/12
Ma. Brenda Alaba Ellivera
by Ma. Brenda Alaba Ellivera , Door Woman , The Regency Hotel Kuwait

We can be a good service agent, in providing the guest an excellent service.Assisting the guest properly, be aware of their needs and wants. A good service agent must know the likes and dislikes of their guest. Handling a complain  By apologizing  and handle with the right and manner.  

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