&quot;May I help you?&quot; or &quot; Do you need anything?&quot; which is more suitable in customer service?

by Deleted user

How may I help you? Customers will be welcoming of most greetings that are warm, friendly and show genuine interest in them as customers.
It is the false, cold, matter-of-fact, insincere, pushy greetings that customers do not like and are vey suspicious of.

by Nadia Ahmed Mohammed Saeed , T/L. Credi t& Risk , Canar Telecommunication Co. LTD.

Rapport: is a feeling of comfort and trust between people.
It means that we can show that we are responsive and willing to help.
Points to build a rapport over the phone: Voice tone – Pace – Language – Listen actively – Concentrate – Show interest – Don't interrupt – Respond suitably – Be energetic – Speak clearly – Ask for ideas – Offer suggestions – Discover needs – Overcome objections.

by Samer Karazi , Store Manager , Villeroy & Boch

Of course "May I help you"

by Syed Waqas Saghir , Independent Digital Marketing Consultant , Brainy Bulls

"May I help you"

by Amal Mandhora , 'Temporary Assignment' , Hamad Medical Corporation

'How may I help You?' might be even better....

by Syed Naeem Uddin Ashrafi , Store Manager

May i help you i better i think

by Shivani Sharma , Manager , none

Hi - While taking to customers one has to be formal, i would support 'how may i help you' customers are percious so such words mixed with politeness works wonder......

by Mohamad Kalche , Category Manager , Starbucks

Sure May I Help You , But Don't Ask Him While You Are In His Back ! , Go To His Face And Ask Him gently

by Rashid Koja , Tutor , Free Lance Tutoring

"May I help you" sounds better.
"Do you need anything" sounds as if you are being forced to help the client.
"May I help you" is more polite whereas "do you need anything" seems like a teenager being forced to work a part-time job would say it.

by Mahmoud Abunadi , GM , Al Kifah Group

(May I help you) with smile, eye contact.