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In customer service,aside from the rule "Customer is always right.",what do you think are the essential things to follow and consider?

Customer Service Customer Facing Customer Focus Customer Relationship Management Customer Service Skills
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Question added by Jan Albert Comajig , Team Leader/Service crew , Tablea Chocolate Cafe
Date Posted: 2015/08/06
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Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

- Winning a customer is important, keeping the customer is more important

- After purchasing a product/ service, a customer need to make sure what he got is worth the money he paid

- If you win customer loyalty, you create an unbeatable relationship, a fixed revenue resource, a new unpaid sales agent and satisfied customer

- Your service is one of the most added values of your business, get it strong

 

RUPESH RAHATE
by RUPESH RAHATE , FRONT OFFICE ASSISTANT , HOTEL LANDMARK

LOYALTY AND CALMNESS ARE THE ESSENTIAL THINGS TO FOLLOW AND CONSIDER.

Mohsin Patel
by Mohsin Patel , Accounting Analyst , Water G.

Looking at the interests, concerns and  satisfaction of the customer is essential and on the hand you need ensure they fit within the company's guidelines and work context. 

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