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What did you do about the most difficult person you have dealt with face to face?

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Question added by Muhammad Moeen Bhatti , Cluster Incharge , Premier DLC - A project of Beaconhouse Group
Date Posted: 2015/07/19
Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

It depends on what you mean with difficult. 

Any way, I once got a job as a manager for a sales department where there was a guy (senior) who believed that he deserved to get promoted to this position. So from day1 he started to work against just to make me fail and prove to the management that he is better. Talking didn't help.  I tried to understand him and could see his strengths and weaknesses. So I gave him what he really wanted: Authority. I gave him more authority than he can handle and where he could identify his strengths and weaknesses. He made many (management) mistakes that made him realize the reason of not being promoted. He changed his attitude towards my team and me and became very cooperative. 

د Waleed
by د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

Dealing with people usually has two consequences:1. Either you both agree, or2. You don't agree.

However it depends on the situation you are dealing about and on your personalities, but if you have a difficult person try to:

1. Understand his or her difficulty.

2. Try to control yourself.

3 Try to offer or agree with him or her, if you cannot it is better to avoid dealing with them!

Sajjad Shah
by Sajjad Shah , Office Manager , (U.S APPROVED PANEL PHYSICIAN)

Piece of cake.

Simply, by using the key of success for handling the person which are difficult to face,   POLITENESS and follow up his desire, if it is reasonably practicable.

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

Nothing. ±++++++++++++++±+++++++++

mike kibe
by mike kibe , driver , greenbean coffee shop

involve the authorities above me e.g my supervising officer

Better to be Silent, than answer to the Ignorant --- !

P A Cariappa Appaiah
by P A Cariappa Appaiah , back office executive , Inspire Hond

I try to avoid, as much , as possible.

mohamed toumi
by mohamed toumi , oil fieled operator..administrtor , weatherford gmbh oiltools

i try to take it out of his team  and put it under look   

Khizar Mohamed Bapu
by Khizar Mohamed Bapu , Asst Manager Corporate Real Estate & Administration , Canara HSBC OBC Life Insurance Company Ltd

To deal with such a client solve the problem in an ethical way if require we may look at by passing the process laid down but not before analyzing the risk involved. Deailing has to be diplomatic that it should meet the interset of both the parties

haibat niazi
by haibat niazi , customer services manager , united bank limited

deal difficult person only with sweet smile and support  positively what he say but do which is right 

If I hv choice,would definately like to change him,as I believe that wasting your time and energy with such co worker is of no use for organization and me both.But if he is in superior position,patience and running proper professional procedures definitively will help to make a better professional relations and team work.

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