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The russian hotel guest complaining about guest of other nationality using words: "Are you russian? Are you with us or not?"

What the Guest Relation officer (guest service) should answer?

Hotels Front Office Guest Satisfaction Guest Service Hospitality
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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/06/27
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Mohammad Mizanur Rahman
by Mohammad Mizanur Rahman , Front Office Agent , Renesa Institute of Information and technology Ltd., Jhalakati, Bangladesh.

Well, it's an absurd as the whole world is against racism or nationalism. We all are the same human being.So, why to treat with Russian or any others like that? This is not in the path of globalism.

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