Please give a recent example where you have solved a complex problem for an external customer?

An external customer is more important to our business. He has to be dealt very carefully. a customer came to us and asking for the security documents which were mortgaged to the Bank. On examining it has been observed that the security papers belong to a third party who is close relative of the customer. Fore not having handed over to him he got annoyed. My junior informed this to me. I had dealt case very carefully explaining him on the legal complications and the security aspects at the greater safety of the customer. He is pleased with my friendly and convincing approach and accepted what we said and left with a smile on his face 

Example: cash discount or purchase prices of the scheduling operationsWhen it comes to the difficulty of payment for any external client In my view, that this process will bring me more revenue and profit in the future with an emphasis on the need for a true partnership with this client is not okay to give him a cash discount on some purchases will be performed by, but provided that they are It has a problem in not being able to pay the full value of the work or pay for goods and providing facilities to him in order to ensure continuity schedule

sales job is one of the most challangeing job.. when I was in nepal I found one of customer, who doesn't know others language except his local language.He was from italy and we don't understand what he want's to ask for. then I call one of my friend who knows his language and solve it out the problem