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The company should be in UAE ... Manage Engine service desk is thebest. You can check the fresh desk online software
amadeus system in middle east, or saber and galileo in gulf region , specialist emarit.
and there is some company have special system .
I personally use Spiceworks inventory and help desk.
ERP System such as "SAP" for small enterprise
Remedy this is what we use in big company in saudi arabia
ServiceNow. It is the best ITSM service management tool with all the ITIL functions.
Jira Sofware is designed so that every member of your development team can plan, track and deliver great software.
in my opinion sabre is the best but amadeus also good and some companies use own sotfware also depend on there requirement and security purpose thanks.
I would suggest SPICE WORKS
The best GDS is Amadues , the most using by the airlines
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