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A candidate for service representative is asked to face a simulated situation of a complaining customer Which selection device is being made use of?

(a) Application Blank  (b) Intelligence Test  (c) Personality Test(d) Work Sampling Test  (e) Knowledge Test.

General Business Administration Business Development Management
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Question added by Vinod Jetley , Assistant General Manager , State Bank of India
Date Posted: 2015/05/14
Upvote (2) Views (16) Followers (6) Answers (5) Report Question
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Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

(d)

Work Sampling Test is used as a means of measuring practical ability on a specific job. The applicant completes some job activity under structured conditions. Hence, option (d) is correct.

Georges Aref Chaoul
by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services

(D)                          Thank You.

Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

(d) >>>>>>>>>>>>>>>>>>>> Work Sampling Test 

Deleted user

D

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Thanks

Khaled Anwar
by Khaled Anwar , Senior Sales Engineer , "Automotive company''

The answer is : Option ( D )

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