Guest Service employee sometimes have to attend the Front Desk with a Check in of Guest. Why?

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Very nice question I was asked today: What is the sequencing in Room Check for G...
Posted by:
Yuliya Lukoshyna
23-April-2015

Problem Solving Hotels Front Office Guest Service Hospitality

Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/04/23

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2 Answers

by Deleted user

TO KNOW IF THE GUEST ARE IN THE HOTEL.AND GUIDING/ASSISTING THEM TO THEIR WAY IN THEIR ROOMS.

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by Arney Carlos , Sales Officer , Honda MotorSports Inc.

To confirm the reservation of the guest so they can assist the guest appropriately.

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