by
Fahad Albahar , Procurement and Administration Manager , Al Fares Transportation Co.
Working during off hours to deliver delayed shipment while working in DHL. I simply put myself in the customer's shoe and felt bad for not receiving his shipment as it going to cost him a lot if he didn't receive it that day. Ended up by pulling up the shipment (document) from the holding unit in the causeway after the clearance and deliver it myself. I won't deny it the tiredness, but really felt good after all.
Working during off hours to deliver delayed shipment while working in DHL. I simply put myself in the customer's shoe and felt bad for not receiving his shipment as it going to cost him a lot if he didn't receive it that day. Ended up by pulling up the shipment (document) from the holding unit in the causeway after the clearance and deliver it myself. I won't deny it the tiredness, but really felt good after all
