If client of Hotel disturb you at week-end,if he use command tone, if he only were cloth for swimming and disturb you at beach-What you will do?

I will make sure I attend to them. It is my duty as a employee to work even on weekend in time of need

No thank you for the Top ats ok

He must be dealt with professionally and calmly, because we are the axis. I will try to calm the situation as much as possible and meet his needs. We are here for all mentalities.

Concerning using the command tone , you just have to treat him back with super kindness and politeness in reverse of what he doing and then he will be even confused from your reaction because he was not expecting that from you , this is type of psychology techniques that could be effective without getting into any confrontation with him

I'll hit him... face to health

I try to calm the situation by smiling to try to calm his anger.

The customer is the king of the place. I can't do anything that offends the customer or me the hotel. I will try to serve him as much as I can

I will try to avoid him and be calm

I will be calm and be polite and kind

I will not fight with him or her but I have to inform the who is higher than me to talk to if necessary

I will tell him to be polite