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Mention critical success factor for internal business process with examples?

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Question added by SAHL HIJAZI , Purchasing Manager , BINZAFRAH GROUP
Date Posted: 2013/07/30
Walid Sobhy
by Walid Sobhy , Supply Chain Manager , Al-Hayat Investments Co.

First, company CSF and key performance measures were determined based on vision, mission, and strategic objectives statements. Second, most important CSF were prioritized according to rating scores such as cost savings, necessary improvement, and own discretion using a balanced scoreboard procedure and a prioritization matrix. Third, CSF was related to internal business processes based on “strength of relationship” in order to define the most critical internal processes. 

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SAHL HIJAZI
by SAHL HIJAZI , Purchasing Manager , BINZAFRAH GROUP

Internal business process factor: .
Productivity ( i.e.
: scrap ...) .Quality ( defects ....) .Safety ( accidents ...) .Process time ( setup time ) .
Brand management ( new accounts .......)

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