What are the best practices to retain customers for hotels industry?

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Posted by:
sunil sudheesan
15-July-2013

Customer Retention Customer Service Hotels Hotel Management

Question added by Dania Ali
Date Posted: 2015/03/26

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2 Answers

by Rita Matta , Assistant General Manager , Industrial company

customer should posses a large public relation

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Yuliya Lukoshyna

by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev

Offer a good client service and be fast to avoid troubles for guests

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