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The LEAST effective form of communication for complex situations is:

<h3><em><strong><span>A. verbal - face to face</span></strong></em></h3> <h3><em><strong><span>B. written</span></strong></em></h3> <h3><em><strong><span>C. formal</span></strong></em></h3> <h3><em><strong><span>D. informal</span></strong></em></h3> <h3><strong><span><em>E. A and C</em></span></strong></h3>

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Question added by RAJ DAHIYA , Senior MEP Projects Manager , Trinity Engineering Services L.L.C.
Date Posted: 2015/01/12
Doha Shawki
by Doha Shawki , Independent Organizational Development & Human Resource Consultant , Datum International Data Systems

the least effective is definitely B.  Since it is a complex situation as you say then written communication will not do at all and might make things worse if it caused misunderstanding which happens a lot in written communication.  A complex situation needs face-to-face communication whether formal or informal that depends on the situation and the involved parties.  But definitely in such a case you need verbal face-to-face communication.  After the face-to-face communication and resolving of matters you can complete it with a written message to wrap up and summarize what has been said.

Irina Chepel
by Irina Chepel , Personal trainer , Freelancer

Answer B

Josue Tandoum Waffo
by Josue Tandoum Waffo , Chief Executive Officer , JM Capital Africa Ltd

The least effective form of communication in complex situation is B as what is often written can be misread or misinterpreted. Face-to-face communication can enhance teamwork and achieve greater team building results as body language can be perceived and continuous engagement with team members can be spotted and fostered. Also, clarifications are provided on the spot and misunderstandings dissipated.

Mukesh Varadhan
by Mukesh Varadhan , Administration Manager , M/s. Triton Health Care

Option E. ( A & C).

Noufal Ali
by Noufal Ali , Designer (2D & 3D) , SAUDI FAN INDUSTRIES

E

Elke Woofter
by Elke Woofter , Project Assistant , American Technical Associates

  • Written:  Can be the worst form of communication within an organization as the person who is reading only retains about10% of the total communicated message.  This is not surprising since the reader only has the written word on which to rely.  There is no opportunity to have a2-way conversation, no opportunity for questions and answers, give and take.
  • Therefore I go with B

LABIB KOOLI
by LABIB KOOLI , Director of the Sectoral Center for Training in Hotel Technologies at Southern Hammamet , Tunisian Vocational Training Agency (ATFP)

Each one of them  may be the least or the most it's all about your communication style and

the receiver character.

Nevertheless i'll go with the written B 

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

To the best of my knowledge i will say E. A and C

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