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"Customer service is the language of human understanding and care"-- Please make your comment. How far this is true to your own personal experience?

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Question added by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.
Date Posted: 2015/01/05
Elke Woofter
by Elke Woofter , Project Assistant , American Technical Associates

Giving your customer the best quality product for the lowest price (which does not mean you should not make a profit...).

Once again, I am stating what ISO9001 business model states for their business members and I have it seen working... 

Give your customer the best advise/service (what ever you wish to call it)... make him/her feel like a King/Queen and you will have repeat buisness

padmakumar pathiyil
by padmakumar pathiyil , Marketing Consultant , Management Consultancy

Customer service is the most important part of any business. Spending over customer service is equally important to spending for advertisement. This statement will make you understand how important role it plays in a business development.

Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Understanding customers is the key to giving them good service. Good customer service involves getting to know your customers so well that you can anticipate their needs and exceed their expectations.

 

YES.Whenever you sell a product.we can guess the customer behaviour.

Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

Customer service is a major key for resolving customers problems, get their satisfaction and hear their opinions.

Subhranshu Ganguly
by Subhranshu Ganguly , Quality Analyst. , WIPRO

Yes it is true. But the role of a customer service rep is like a shock absorver of the co. let the customer shout at u keeep ur coool. do not take anything personally. The customer is the king.

Muhammad Adeel
by Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

Customer care is an important part of every business because of course, if you don’t take care of your customers you won’t be in business for very long. Body language is a powerful tool at your disposal for better serving and satisfying all kinds of customer needs.

In general, the body language used for customer service interactions should be respectful and accommodating of the customer. The customer should be accorded a certain status and treated as an honoured guest. Your employees can accomplish this through simple things, such as holding open a door, making eye contact, and positioning their bodies in a way that is open and friendly.

Michael Pawa
by Michael Pawa , cashier , sharjah cooperative society

customer service ... the ability to deal to react a good reputation output for any individuals asking for the assistance,advice and hearty appreciation by showing and helping them

Muhammad Usman Tariq
by Muhammad Usman Tariq , Visiting Faculty , National University of Science and Technology

Customer service is understanding the human behavior. Whenever you sell a product, just put yourself in the customer shoes and you will know whether it will be sold or not. 

Ayman Esa Mustafa Farrag
by Ayman Esa Mustafa Farrag , مدير مالي , شركة الصفوف

Cthe customer care is an important part of every business because of course, if you don’t take care of your customers you won’t be in business for very long

sure the customer care is very important for any business

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