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Customer delivered value - The term marketing does not revolve around fulfilling the needs of a consumer alone but also includes the value.

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Question added by Vinod Jetley , Assistant General Manager , State Bank of India
Date Posted: 2014/12/06
zafar abbas minhas
by zafar abbas minhas , Freelance Writer , DAILY MASHRAQ

AGREED SIR,,,,,,,,,,,,,,,,,, THAT IS THE REAL MEANINGS OF MARKETING........... APPRECIATED

TAJAMMUL HASAN KHAN
by TAJAMMUL HASAN KHAN , OFFICER , CITY UNION BANK LTD

Marketing is according to the demand and need of a customer, the ideal concept of marketing is it depends upon the consumer who consumes the product ,which he has purchased on demand, not just sold by pushing in market

Samuel Trapp
by Samuel Trapp , Contract Manager, Business Consultant, General Counsel , TGC

Basically, the theory revolves around not just providing the customer an acceptable good or service, but doing so at a perceived value to the customer. The creation of this perceived value is where marketing efforts should be focused. Once this value is created on a consistent basis, the success of the supplier is far more likely. But, I disagree that value can be quantified in any way other than money. Obvious to economists forever has been the concept that when you exchange one item (money) for another (a good or service), the amount you exchange is the value to each party. You could say that from the customer's perspective, the value of the good or service is higher, or the exchange wouldn't be made. I would say then that the supplier would necessarily value the money received more than the product sold, which sounds somewhat reasonable but that extra value isn't quantifiable at all. I remain unconvinced that value in either direction is greater than the monetary amount exchanged. But I do agree that if the customer doesn't get a perceived or actual value from the good or service provided, no marketing effort will succeed.

Mohd Asif Ansari
by Mohd Asif Ansari , HR Administrator , Al Nasseej Al Arabi Factory Co. Ltd.

right statement.

Mohammad Mohammad Ahmed El-Safty
by Mohammad Mohammad Ahmed El-Safty , مشرف تدريب وتطوير , شركة ميداس للتجارة العامة والمقاولات

Dear Mr. Vinod,

 Thanks for the invitation and thanks for your valued information . 

I agree with you as well as our brothers here. From my point of view the main goal of marketing is to keep the product or service on the top of the competition. Moreover customers nowadays are trying to get as much benefits as possible from any purchased item/service.

georgei assi
by georgei assi , مدير حسابات , المجموعة السورية

Yes, I agree with your answer Mr. Vinod completely

Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

Marketing is about meeting the needs of your targeted market, but also providing them with a value. this value is determined when subtracting the benefits a customer

hossam azzam
by hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

Thanks for the invitation

Good question

Agreed with both answers given by

Mr.: Al yazouri & Mr.: Trapp as well too

VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

Efforts adding value will in return add additional values.

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

Customer delivered value

The term marketing does not revolve around fulfilling the needs of a consumer alone but also includes the value that the consumer is deriving from the use of the said product or service. This value is arrived at by subtracting what the product cost a consumer(total customer cost) from the benefits derived by him from the product (Total customer value).

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