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<p>An importer find that the products are not the same as requested from abroad and refuses to pay the fees to the freight forwarders which leads to lawsuits. Moreover, the product stays in the harbor until solving of problem. This wastes the time and money of freight forwarding and shipping companies.</p>
First of all this a problem with the manufacturer/exporter of the goods and has nothing to do with the shipping company or the freight forwarder who provided logistical services and must be paid in full regardless the goods conform or not.
Secondly how did you get access to the goods at the port/harbor with out first paying the freight forwarder and getting the delivery order or release of goods to the port?no one can access the cargo before getting the proper release from the freight forwarder after payment has been made or promised?so without the proper delivery order no one can get access,after which your clearing agent can access the goods and report such a problem.
The problem lies with the manufacturer who should be made a ware of such discrepancy and informed in writing of your intentions of rejecting the goods and make him a ware that they will pay storage and holding charges at the harbor/port warehouses,unless full refund is received and goods re exported at the manufacturers expense.
And stop light bank credit or responsibility the Bank strengthened credit or Bank depending on examining supporter documents only and their conformity with requirements for opening credit.. Without the examination of the goods. ".
Which may lead toreluctance ofimporter or recipientaccessgoodsaccording tothe terms agreedin advancewith the source
And sometimes occurs in similar transactions in. Get the goods to the importer or the beneficiary and where the defect or non-conformity with the requirements of the exporter or producer, or factory. Either inquality orquality, weight, number,oranything else..
And an increase in credit and trust it to do with the company that you represent the client, importer or recipient and goods during shipping and download and preview the goods according to conditions on the goods both in terms of quality and variety and number and weight, quantity, packaging and packing all the conditions and specifications in the open and agreed with the producer or the exporter or manufacturer
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