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It is more about how companies describe or assign the jobs. In some companies (mostly in small organizations) Export Managers are responsible for various activities including Export Sales, they are involve in Commercial Activities like dealing with pre and post- shipments documentation, Marine Insurance, Payment securities and logistics etc. However, in bigger organizations they have separate department from Sales and Logistics, here Export Manager mostly given commercial responsibilities for Monitoring pre & post shipment documents, export incentives, dealing with banks, Insurance agencies, customs, excise etc.
From Bankers' point of view, export manager must have to look after the documents given by the exporter as per LC terms and condition. From a export company's point of view, export manager has to prepare the documents as per LC terms such as Commercial Invoice, packing list, Bill of Lading, certificate of origin, etc. Moreover, he has to communicate with the importer/buyer, maintaining good relationship with the govt. authorities, banks and financial institutions.
In any Industry the Export Manager is have important roll for growing products Export all other responsibility and duties at one side but should be have skills for obtaining the best economical Export logistics charges is effecting product cost, Economical charges and best services arrangement live good effect on client satisfaction which mean increasing of future orders further responsibility and duties in educational view point are below ;
Administer all export of goods and ensure compliance to all organizational policies and procedures and monitor all financial and currency processes and transactions and manage all communication with export authorities for all required countries. Design and implement all export strategies and activities and ensure adherence to all project requirements and prepare all export documents within required timeframe and schedule efficient shipping activities and identify appropriate transportation method in assistance with customers. Supervise efficient working of sales staff and ensure compliance to all export objectives and design sales strategies according to customer requirement and collaborate with country sales manager to prepare budget for projects. Coordinate with management and plan participation in all trade shows and ensure all activities according to customer specifications and assist business partners to design efficient distributing strategies for customers and ensure compliance to all state and federal regulations. Evaluate all reports submitted by sales staff and recommend appropriate changes if required and maintain all operational records to prepare all project sales and establish profitability in organization and provide training for all sales and services programs. Monitor all existing and prospective markets in Europe and assist to identify appropriate business opportunities and review all company products and develop and maintain professional relationships with all agents and clients and assist in shipment of warehouse products. Prepare effective business plan for all projects to achieve required product volume and profit and organize all market plans to suit all customer requirements and monitor all specific transactions of all customers for all processes. Monitor all sales transactions and review all customer response for all orders and payments and resolve all customer issues for processes and manage sales shipments of all export products and collaborate with suppliers to ensure smooth functioning of processes and forecast all requirements. Provide training to all export team and perform assessment of all work and assist to achieve all export objectives and develop and maintain professional relationships with all clients and perform regular communication with all staff and clients. Administer all existing clients and ensure optimal level of marketing strategies and design required consumer promotions for various trade fairs and maintain optimal level of customer satisfaction and assist to identify new markets. Manage all banking logistics for export activities and prepare required documents and prepare special labels for brands and ensure adherence to all shipping schedule.
Plan and implement export strategy and activities consistent with overall aims and requirements of the organization
Study, and analysis of our foreign market and represent my company in foreign exhibitions
Formulate business action plans. Monitor & control running budgets.
Increase share of market. Reviews marketing plans and strategies to ensure growth and expansion of our market share, opening new market in new countries
Manage financial processes and transactions in accordance with policy and law, and to optimize cost-effectiveness of activities.
Recruitment, training and monitoring performance of each sales sector and at all levels of management (Executives managers - supervisors - Salesmen) effectively and permanently, also analyze all sales reports (Daily - weekly – monthly) to monitor the implementation of the sales targets and identify deviations and intervention to modify them first hand.
Handle all Customers Complains, Suggestions & Correspondence in a timely fashion.
Effective communication with customers to study the market to discovery of problems and find quick and radical solutions to these problems as well as dealing with all customer inquiries and requests proposals at an appropriate time.
Following up to fulfill all client requirements and preparing all kind of reports to the height level management.
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