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Why do some companies go out of their way to alienate their customers?

<p>When surveys have proved that it costs companies10 times as much to gain a new customer as it does to keep an existing one, it seems absurd that they wouldn't try harder to maintain the business they already have..</p>

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Question added by wasiq waheed , FRONT OFFICE SUPERVISOR(Looking for a New challenging position In U.A.E) , SHELTON HOTEL
Date Posted: 2014/09/18

Perhaps not the companies that are blowing their customers, but who they are working and not all employees who went to him perhaps the client is not appropriate and does not have to pack in talking with customers and did not have a sophisticated style to win customer or the customer next to them staff

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