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Goals of firms: Which one is more important?

<p><strong>1. Market Share</strong></p> <p><strong>2.Customer satisfaction</strong></p> <p><strong>3.ROI(Return on Investment)</strong></p> <p><strong>4.Technological advancement</strong></p> <p><strong>5.Long run Survival of the firm</strong></p> <p><strong>6.Entry-prevention and risk-avoidance</strong> </p> <p><strong>7.Social/ Environmental concerns</strong></p>

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Question added by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.
Date Posted: 2014/09/15
Upvote (14) Views (46) Followers (37) Answers (39) Report Question
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Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Most important to least important:

 

3. ROI(Return on Investment)

5. Long run Survival of the firm

1. Market Share

2. Customer satisfaction

6. Entry-prevention and risk-avoidance 

7. Social/ Environmental concerns

4. Technological advancement

Rola Dawood
by Rola Dawood , Sr. Payroll Officer , Alghanim Industries

Customer Satisfaction!

If there is no Customer Satisfaction , then there is no Sales , no Profit , no Business!

 

Abdul Rehman Zaheer
by Abdul Rehman Zaheer , Marketing & Projects Specialist , King Fahd University of Petroleum & Minerals

Agree with the answers of all other smart people here. :)

Deleted user

Any firm aims to have the largest market share but this will not happen if the other factors are not present. How can a company spread more in the market with low budget technology. Actually all the mentioned points are essential for any firm. Each firm aims to have the highest ROI, the latest technology , to be environment friendly, to work for generations to come...

Shahan Khan
by Shahan Khan , Officer GSP , WWF-Pakistan (Corporate Relations)

I believe that customer satisfaction should be the first priority of any business, because if your customer is satisfied with your products or services he will purchase it again and again. and then he will become a LOYAL CUSTOMER."Loyal customers are the intangible assets of your company"

Tarek Sabagh
by Tarek Sabagh , Supply Chain Manager , National Ambulance

Return of investment is the most important because its the true translation to all the points mentioned above ..... if ROI is Ok all other company function are well working and right

Rifat Qumar
by Rifat Qumar , Assistant Front Office Manager , Pearl Park Hotel

02: Customer Satisfaction  Because if customer will satisfied then company will get ROI.

03:  Return on Investment

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

Maximize Profits

So the answer would be 3.ROI(Return on Investment).

hossam azzam
by hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

Well

all of them are very important for sure

but the most important factor in the first is customer satisfaction

 

Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

1. Increase profitability

2. Increase ROI

3. Maintaining Cash Flow

4. Improve Market Share

5. Long run survival

6. Entry/prevention and risk/avoidance

7. Customer Satisfaction

8. Social- Environmental concerns

9. Technological advancement

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