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Maybe better to know, understand and be familiar with the environment and behavioral aspect of staff. Every individual has different behavior and reaction to environment that is why, for any business organization it is necessary to develop and maintain a corporate value that can be contributory to the business and becomes a norm as corporate culture.
But if corporate value is not in place and in practice, then, apply and adapt a different management approach until you develop what is acceptable behavior to everyone that cannot affect business operations.
Most importantly is to keep a2 way communication with your staff regularly and do not apply a stereo type of treatment.
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