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How do you respond in a negotiation with a customer when the customer’s demand is unreasonable?

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Question added by Mohamed El Amine Boukada , Regional Sales Representative , Sarl El Aiz
Date Posted: 2014/07/07
ELVIS BAULENI
by ELVIS BAULENI , Account Relationship Manager - Public Sector & International Organizations , CDH Investment Bank

Politely advise the customer what you are capable of delivering and let him/her know that you do nit promise what you cannot deliver

Saiful Islam Hiron
by Saiful Islam Hiron , Site HR Manager , Handicap International

You need to advice the customer what you have.

Mahmoud Shalhoub
by Mahmoud Shalhoub , Sales Manager , United Cement Company

Be truthful with the customer & give an example that we made the best choices we could in some cases but in this case this order is not useful for you as an advice if he still insists offer him another choice similar to his requst . 

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