Bayt.com Specialities

Expand your network. Exchange professional knowledge.
Demonstrate your expertise.

najib-al-asad-31545653
Question added by Najib Al-Asad, Contact Center & Quality Supervisor, MTN - 8 years ago

What is the importance of service level of call center metrics? Is service level a key target metric to use for performance ?

Metrics Analysis

Customer Service

Customer Focus

Cisco Call Manager

Performance Metrics

Answers:
1
Followers:
1
Views:
2
Vote Count:
0

Log In

Don't have an account? Register here


OR

Bayt.com never shares any of your activities through Facebook or Google without your explicit permission.