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yulia-lukoshina-5173236
Question added by Yuliya Lukoshyna, Group Manager, Mercure Hotel Kiev - 9 years ago

Guest is emotionally trying to speak to you (guest service agent in a hotel) by language you dont understand. Which action should be taken?

Problem Solving

Hotels

Front Office

Guest Service

Hospitality

Answers:
8
Followers:
10
Views:
13
Vote Count:
3

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