Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
About Roche Informatics
In Roche Informatics, we build on Roche's 125-year history as one of the world's largest biotech companies, globally recognized for providing transformative innovative solutions across major disease areas. We combine human capabilities with cutting-edge technological innovations to do what our patients need next. Our commitment to our patients' needs motivates us to deliver technology that evolves the practice of medicine.
Be part of our inclusive team at Roche Informatics, where we're driven by a shared passion for technological novelties and optimal IT solutions.
About the position
As a SAP DevOps Infrastructure Engineer at Roche, you will occupy a strategic position within our international IT department, championing technological innovation in a fast-paced and agile environment. This role grants you the authority to influence and enhance our cutting-edge SAP platforms on a global scale, aligning with our commitment to operational excellence and efficiency.
Responsibilities
Engages in and improves autonomously the whole lifecycle of platforms and services—from inception and design through deployment, operation and retirement by applying software engineering principles to build and manage large scale IT infrastructure products and services (both on-premises or in public cloud) optimizing:
services reliability, availability, capacity and performance and eliminating work through automation
software development and deployment by abstracting away the complexity of infrastructure providing self-service tools and APIs for developers that allow code and ship software quickly.
Designs, implements and maintains CI/CD pipelines, enabling developers to easily build, test, and deploy their applications.
Ensures IT infrastructure services reach and maintain the agreed Service Level Indicators (SLIs), objectives (SLOs), agreements (SLAs) in compliance with QA requirements.
Responsible for availability, tuning, performance, efficiency, change and configuration management, monitoring, emergency response, and capacity planning.
Ensures implemented solutions and components comply with Quality/Regulatory standards, as applicable.
Implements cost, compliance and security best practices, ensuring that platforms and services meet the corresponding requirements
Partner and collaborate with developers, Managed Services suppliers, other teams and vendors to:
continuously improve application development velocity
optimize services reliability, availability and performance
Works closely with development teams to ensure that new features and changes are rolled out with reliability in mind bringing a broader and more strategic understanding of reliability that spans multiple facets of development.
Act as an analyst by transforming complex customers and developers needs into specific technical requirements to be implemented by the product team or by other teams.
Technical skills:
Experience with SAP Basis/Hana in a high compute environment
Experience on SAP Solution Manager activities including, EWA setup, E2E, SD and CHARM configuration
OpenText Content Suite
OpenText Extended ECM
OTDS - Opentext Directory Services
Install and configuration of HANA server, stand-alone SLT Replication Server, add on in ECC for SLT
Installation and support of ERP/Business Suite on HANA
Create and configure connection SLT to HANA, SLT to ECC
Migration of other database to HANA experience
Configure monitoring of SAP HANA Databases(DCC)
Automate scenarios to bring more efficient to the operation
Experience in reviewing the system performance and provide recommendations for improvements
Ability to develop and modify shell scripts to automate procedures
Ability to document and translate business requirements to provide technology solutions
Experience in SAP Installations
SAP Net Weaver operational problem troubleshooting
SAP upgrade, BW upgrade, Oracle upgrade, kernel upgrades
Practical experience with low code/no code solutions is a plus
Practical experience in task managing tools, ticket managing, such as Trello and Service Now.
Good understanding of SAP application security, Single Sign-on (SSO) is a plus, as well as of SAP cloud and standard identity federation options
Experience with the writing of governance documents is a plus.
Awareness of ICFR, GxP and other regulations is a plus.
Education / Years of experience
2-4 years’ experience working in a major, global organization preferably in a regulated Industry in multiple technical domains;
Strong hands-on technical skills, operational background, and working experience with infrastructure technologies and business applications;
Excellent analytical skills with ability to quickly understand complex and sometimes ambiguous situations; good strategic capabilities;
Fluent in verbal and written English, any additional language skills are an asset (German, Spanish, etc.);
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
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