Branch Manager (Emirati)
Company Description
Job Description
Ensures that the branch is running smoothly and effectively
Implement transformation initiatives as part of the LEAP program (e.g,. Customer programs, new roles)
Implement Consumer Banking sales initiatives (e.g., products to push, sales campaigns, ways to approach customers, etc.)
Develop and implement further sales initiatives (e.g. bring in new business using personal contacts, direct sales force and branch staff)
Supervise branch performance by participating in and leading daily retail sales team meetings and weekly service team and full branch meetings
Provide direct coaching, mentoring and guidance to all staff
Identify staff training needs (products, systems, sales skills) and address them
Maintain satisfactory record on branch reports from Internal control, Credit examination and financial Auditors
Review Audit and Compliance reports related to the branch and insure that corrective actions are taken when required and ensure they are not repeated any further.
Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
Ensure staff punctuality and attendance
Ensure that no work is left pending by assigning tasks to the proper departments and allocating it fairly to staff within departments.
Custodian of Safe deposit locker
Cash Vault custody
Qualifications
Additional Information
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.