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متابعة

Do hotels notify guests when they forget something in their room?

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تم إضافة السؤال من قبل Fida Abo Alrob , Sr. Copywriter , Imena Digital
تاريخ النشر: 2014/03/30
Faisal Hassan
من قبل Faisal Hassan , marketing and communication executive , Final FX

hotels must will notify the guest  and will keep in house keeping store  till come Guest.

Hussamedeen Smadi
من قبل Hussamedeen Smadi , Hotels General manager , Swiss Blue Hotels

We do but we need to be careful when we contact the guest and to be sure that the one who response is the guest himself . 

Arif Shakil
من قبل Arif Shakil , Outlet/Incharge Manager , ACCOR

Yes, and we kept maximum one year after that we gave to staff who find the things

Ma. Kristina Aquino
من قبل Ma. Kristina Aquino , Human Resources Secretary , Copthorne Hotel and Resort, Al Jahra Touristic Company

It should be. GSA's must notify the housekeeping department to check their room first before the guest leave the hotel. If the guest left something from the room, housekeeper will call front desk to inform the guest. If for instance the guest is in hurry and have left the hotel forgetting some stuffs, an email or a telephone call will be made to inform them regarding the items. Items will be then stored in Lost and Found and it will be kept until the guest returns. 

khaldoun A.Shindi
من قبل khaldoun A.Shindi , Supervisor,Manager,Assistant Director , Marriott Hotels,Shangri-la Hotels,Raffles Hotels, JBI Facility Management,Abu Dhabi Municipality

You also must consider the policy of the country where the hotel is

Gabriela Bota
من قبل Gabriela Bota , Montessori Teacher , Gateway International Montessori School

Yes and we store the items in Lost and found Properties Until the Guest will return , or if not for a period of1 year. 

Nadir Mohammed Hassan
من قبل Nadir Mohammed Hassan , موظف , موسسة الاجئين الهولندية VVN

well for the Hotel image it is really good thing to do i do believe, (it happend to me and we get flowers back as thankful from the people) more over it is thier rights to get thier things back.....

 

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